At our website, we prioritize your privacy and the protection of your personal information. This Privacy Policy details our approach to handling data in a manner compliant with multiple privacy laws, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is designed to cover all aspects of our service, including our website, applications, services, and products. It’s important to be aware that this privacy policy does not extend to external platforms, applications, products, or services that you might access through links on our platform; each of these will have its own privacy policy.
Our processing activities encompass interactions with users who:
- Utilize our applications and services as authorized users
- Visit our websites associated with this Privacy Policy
- Engage with us through communications such as newsletters, emails, calls, or text messages/SMS
We collect a range of personal data to facilitate the use of our services. This includes but is not limited to:
- Information related to your account setup and maintenance
- Payment details necessary for transactions
- Financial information pertinent to invoicing and billing
- Purchase history for service tracking and improvement
- Mobile device identifiers for personalized experiences
- Location data when required for service provision or enhanced user experience
- Feedback you provide us to improve our services
- Social media information for engagement purposes
- Product and service information that you use or inquire about
We gather this information primarily through your direct input, interactions with our services, and automated technologies. In some cases, third parties may share personal data with us, always in accordance with their respective privacy policies.
Our website uses cookies to improve user experience and for analytics purposes. These cookies fall into various categories, including Strictly Necessary, Preference, and Analytics, each playing a specific role in how our website functions and analyzes usage patterns. You can manage your preference regarding these cookies through our dedicated Cookie Manager tool.
We retain personal data for the duration required by law or for as long as it is necessary to fulfill the purposes for which it was collected. Once this period elapses and the data is no longer needed, we take steps to delete or anonymize it in a secure manner.
To safeguard your information, we implement organizational and technical measures designed to protect your personal data against unauthorized access, use, modification, destruction, or disclosure. This includes employing encrypted communication methods and working with secure third-party service providers.
We recognize the importance of protecting children’s privacy. Our services are not intentionally designed for, or directed to, children under 18 years of age. We do not knowingly collect personal data from anyone we know to be a child in this age group.
As a user, you have rights over your personal data. Depending on where you are located, these may include the right to access, rectify, delete, restrict processing, request data portability, object to processing, opt out of marketing, and non-discrimination for exercising your privacy rights. Additionally, you have the right to file appeals or complaints regarding our handling of your data. You can exercise these rights by contacting our privacy team.
We reserve the right to make changes to this Privacy Policy from time to time. Any updates will be posted on our website so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we may disclose it.
Should you have any questions or wish to contact us regarding your data or this Privacy Policy, please reach out via email at [email protected] or by sending a written communication to the address provided on our website.